team Leader, Milton Keynes, £25k Basic + £5K Bonus Overall job purpose: • To run in-house telemarketing function • Set-up and co ordinate telemarketing project • To manage, maintain, update and develop UK client database Main duties: • Manage and develop telemarketing team ensuring project KPI’s are met • Maintain and develop Jungheinrich UK’s client database • Management and manipulation of database • Assist the marketing team in direct marketing activities • Preparation and presentation of activity and sales results to senior management team In addition to the duties and responsibilities listed, the jobholder is required to perform other duties assigned by the Marketing Manager from time to time. Essential Qualifications/skills • Previous working knowledge of a lead generating call centre essential. • Experience of outbound telemarketing in a B2B environment • Familiarity with the practical operation of databases & data management • Previous telemarketing supervisory/ management experience • PC literate with excellent knowledge of Microsoft Access and Excel • Highly numerate and analytical • Highly effective communicator • Ability to write and present information to senior management Desirable qualifications/skills • Working knowledge of SAP • At least two years experience of data management in a lead generating call centre • Knowledge of SQL databases